When systems actually do work

Went in to the Galleria after work yesterday to get my driver's license renewed. The woman at the RMV satellite office took my form, scribbled on it, asked me if I wanted a new picture, took my credit card, and handed me a temporary license and a receipt. The end. The whole thing took under five minutes and was remarkably efficient.

(I didn't have to actually sign the credit card receipt, which surprised me a little. But she was looking at a computer screen that presumably had my name, photo, address, and signature that would be used to generate a new official ID, and she did check that the name on the card matched the name on the renewal. So it's not *that* sketchy.)